Easybee software5/19/2023 That's the good thing about it.įor what I use them for, no. ![]() A person takes the message, and you're going to get the message. I can't take the call, but at least they feel like they spoke to a person. It builds a good relationship when a client calls, too. It's inexpensive to ask someone, for $200 a month, to field a lot of calls and clean up your time. ![]() I know that it's working really well for us right now. If I wasn't going to be happy, I would have tried another company. What did you find most impressive about them? It's better than just sending someone to a voicemail. With an answering service, it kind of changes the dynamics of that situation. But on the other hand, you don't want to lose calls. That's one of the key things - the last thing you want to get are interruptions. It makes me and the people that work for me more efficient. What evidence can you share that demonstrates the impact of the engagement? We’re about a year in and still using their service. It really becomes very, very, very helpful in saving time and not getting interruptions at those times that you don't need them. This bilingual service was a sort of feature Easybee could have for us, so we did a trial run and it seemed to work pretty well. The other factor was we're based in Miami, or South Florida, and we needed people who could speak Spanish as well, for our Spanish clients' calls. The first factor was that they're inexpensive, so it wasn't hard to try out their services. How did you come to work with Easybee Answering Services? As a result, when someone's calling for a specific department, they know who to talk to. Nothing difficult at all.įor us, the main goal was not just picking up sales calls, but also how to direct, who to direct to, and actions like that. We had to create a type of script, but for us, it's pretty easy. ![]() We just set up our employees that are supposed to receive calls, their extensions or their numbers to contact them through, and that was it - they handled pretty much everything.
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